BMD HOTEL AND SUITES

GUEST POLICY

At BMD Hotel and Suites,we are committed to providing a safe ,comfortable and memorable stay for all our guests. T o ensure this,we kindly ask our guests to adhere to the following hotel policies;

1.NO SMOKING AND USE OF HARD DRUGS

A.Smoking and use of hard drugs inside the room is strictly prohibited.

B.Clear ‘NO SMOKING’ signs are displayed in all rooms. Violating this policy attracts a fine of #100,000.

C.Smoking and use of hard drugs is also not allowed in the balcony and the rooftop lounge bar area.

2. GUEST VISITATION POLICY

A.All visitors must register at the front desk before gaining access to guest rooms.

B.For your safety and accountability,visitors will only be allowed to see guests after confirmation.

C. Similarly,no visitor is allowed to leave the premises without confirmation from the guest they visited.

3.CHECK-OUT INSPECTION

During the check-out,the porters will conduct a brief inspection of the room to ensure that hotel facilities are in good condition,just as they were at check-in.

4.ROOM OCCUPANCY

A.Each room is strictly limited to two(2) occupants.

B.Additional guests must book a separate room.Overcrowding is not allowed under any circumstance.

C.In our suites,the limits would be at the management discretion

5.NOISE AND DISTURBANCE

A.Guests are expected to maintain a peaceful and respectful environment at all times.

B.Loud music ,shouting or any disruptive behavior that ,may disturb other guests is not allowed.

6.DAMAGE TO PROPERTY

A.Guests will be held financially responsible for any damage to hotel property accidental or intentional

B.Charges will be applied to cover repair or replacement costs

C. Damages like; (1)oil stains on bed-sheet and walls   (2) makeup stains on bed-sheets and walls (3) broken stools ; would also be charged

7.ILLEGAL ACTIVITIES

A.The hotel has zero tolerance towards illegal activities including;drug use ,cult activities,underage drinking and prostitution.

B.Any guest or visitor found engaging in such activities will be promptly reported to law enforcement and asked to vacate the premises immediately without refund.

8.LOST ITEMS

A.The hotel is not responsible for the  loss of personal  belongings.

B.However,all items found in rooms or around the property would be kept at the front desk and may be retrieved with proper identification.

9.PAYMENT POLICY

A.All guests are required to make full payment upon check-in.

B.Additional charges from  restaurant,laundry,rooftop lounge,extended stay and damages  must be settled before check-out.

10. USE OF FACILITIES

A. Guests are encouraged to use all hotel facilities and amenities respectfully.

B.Please follow posted guidelines at the front desk, rooftop lounge,restaurant  and other shared areas .

We sincerely appreciate your co-operation and understanding  as these policies are in place to ensure a safe and enjoyable stay for every guest at BMD HOTEL AND SUITES.

HOTEL AMENITIES

1.FREE WI-FI

2.Complimentary breakfast for one from 7:00am-10:00am ,any additional complimentary breakfast will attract a fee of #10,000 per person .    

3.Free Netflix,DSTV Channels,Prime videos and TCL channels.

4.Free shampoo,soap bar,dental kit,lotion and shower gel